Privacy Policy – BK Heating & Cooling (KHO GROUP)

Effective Date: May 2, 2026

BK Heating & Cooling (KHO GROUP) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect:

We may collect your name, phone number, email address, and service details when you submit a form or contact us.

How We Use Your Information:

We use your information to:

- Schedule appointments

- Provide service updates

- Respond to inquiries

- Send customer care SMS messages

SMS Communication:

By providing your phone number, you consent to receive SMS messages related to your service request. Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.

Security:

We take reasonable steps to protect your information.

Contact:

BK Heating & Cooling (KHO GROUP)

Brooklyn, NY

Phone: (347) 334-5678

Email: [email protected]

SMS Communication Policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.